Andrew Chen

I’m a product designer interested in building durable systems that serve real people well.

I’ve partnered with early-stage startups in fractional and embedded roles, helping teams move from 0→1 and reach early product milestones.

Previously, I worked at New Relic, where I designed admin tools used by everyone from solo developers to multinational organizations.

You can find my visual work on Dribbble and what I'm reading on Instapaper.

Based in Berkeley, California. 🌁

Writing

12 little rules for navigating life and work

Learning to lead: lessons from launching UC Davis's first UX organization

Case studies

Project image
Designing the picks and shovels for software interoperability

Ampersand

Project image
Designing the picks and shovels for software interoperability

Ampersand

Setting the foundations for next-gen data collaboration

Writ

Setting the foundations for next-gen data collaboration

Writ

Project image
Expediting warranty claims with the power of LLMs

Anomaly

Project image
Expediting warranty claims with the power of LLMs

Anomaly

Snapshots

I led design for Zest's mobile care platform for chronic skin conditions

Zest

I redesigned New Relic Docs to improve conversions

New Relic

I improved conversions on Curology's intake flow

Curology

What it's like to work with me

  • David
    2019

    Sr PD, Alation

    Andrew is quick to action and puts his excellent visual design skills to work. He's highly responsive, circumspect, and iterative in his designs. During his internship, Andrew brought a wonderful vivacity to the Alation design team, diving right into new content, processes, and critiques, while always staying focused on ways for himself and the team improve. He would be a great addition to any design team.

  • Colin
    2019

    Design Lead, Alation

    Andrew is an absolutely incredible designer and person. His keen visual eye and extreme user empathy make will make him invaluable wherever he lands next. His can do, optimistic attitude make him an ideal addition to any team. Highly recommend!

  • Shemoel
    2020

    Principal PD, Curology

    It was a pleasure to work together with Andrew who always brought a lot of excitement for working in design and learning new things. I'm impressed by the way he was able to tackle difficult UX challenges. He always sought to learn more and contribute to the team, including a lot of work around accessibility. I was also lucky enough to watch his ability to lead important presentations and critiques – seeking momentum and knowledge sharing with small and large groups and stakeholders effectively. I would hire Andrew in a heartbeat.

  • Jennifer
    2022

    Sr PM, New Relic

    I was lucky to collaborate with Andrew as my design partner on admin-focused UIs at New Relic. His style and approach to thinking through product problems were thorough and thoughtful. He is excellent at handling edge cases that helped bring clarity and speed to engineering teams. Finally, his attention to detail resulted in designs that I am proud to have helped ship. Additionally, he worked super well with engineers and fostered an incredible working relationship with high trust – I am happy to vouch for Andrew!

  • Kramer
    2021

    Sr PD Manager, New Relic

    In the time he spent on my team at New Relic I witnessed Andrew excel at collaboration and delivery amidst ambiguity that would have challenged strong Lead Designers. He also demonstrated his proactive drive by seeking to improve the design system with every thoughtful interaction he designed. He’s got loads of talent and ambition and the sky is the limit!

  • Garrett
    2022

    Sr Software Engineer, New Relic

    Andrew was a key designer at New Relic that reimagined many of our high-traffic UIs, taking them to the next level of usability. Fantastic designer: eager to collaborate, skilled at coming up with creative solutions to difficult UX challenges, great communicator. Very small ego and a joy to work with. Andrew is my go-to designer any time I have a difficult UX problem often resulting in me walking away from the conversation with a, "Now why didn't I think of that?"

  • Erin
    2018

    Dir of Ops, Retention Science

    I've been working closely with Andrew on the redesign of our online Knowledge Base, which is an important, high traffic portal for all our Clients' educational content for our email marketing platform. I appreciated his attention to detail, the questions he asked to get a full picture of us and our clients, as well as pushing us to quantify success metrics we were expecting from the redesign. He came up with multiple visual designs for our review - he even included additional design ideas and suggestions well beyond the initial project scope. I am sure that Andrew will be an asset to any team in the future!

  • Rachel
    2023

    VP Clinical, Zest

    I had the pleasure of working alongside Andrew at a 0-to-1 tele-health start up for 6 months. He cares deeply about the customer journey and designing useful (&fun!) experiences. Instrumental in quickly turning around a beautiful pitch deck for potential partnership. His designs are elegant and effective. Great teammate and an asset to any start up!

  • Marty
    2023

    CEO, Anomaly

    I had an opportunity to work with Andrew on a contract basis while iterating on some of the design concept for Anomaly. We worked with Andrew as a Senior Product Designer but found that he had a spike in product - particularly around communicating with customers and asking the right questions. Andrew also showed strong business acumen in his ability to grok a fairly complex domain quickly. I think Andrew would be a great addition to any team, particularly in a start-up capacity.

  • Lauren
    2025

    CTO, Ampersand

    Andrew worked with us to turn an ambiguous product vision into tangible mockups and prototypes that we were able to test with customers, and eventually raise a seed round for. Andrew has a keen product sense, even for a highly technical product like ours - he’s great at asking the right questions and diving deep into defining user journeys and sorting through edge cases. Andrew also communicates well, is skilled at estimating work, and readily incorporates feedback. He’d be a great asset for any founding teams navigating the 0-to-1 stage.

Contact

Send me an email

Connect on LinkedIn

Ideas are like children. You don't just need to give birth to them; you also need to raise them, teach them, challenge them, and show them the world. Giving birth to an idea is a necessary condition and sets the boundaries for so much of what it can achieve. But if you're unable to raise it to become a world champion, it isn't worth anything. -lobochrome

© Andrew Sider Chen

Ideas are like children. You don't just need to give birth to them; you also need to raise them, teach them, challenge them, and show them the world. Giving birth to an idea is a necessary condition and sets the boundaries for so much of what it can achieve. But if you're unable to raise it to become a world champion, it isn't worth anything. -lobochrome

© Andrew Sider Chen

Ideas are like children. You don't just need to give birth to them; you also need to raise them, teach them, challenge them, and show them the world. Giving birth to an idea is a necessary condition and sets the boundaries for so much of what it can achieve. But if you're unable to raise it to become a world champion, it isn't worth anything. -lobochrome

© Andrew Sider Chen