Andrew
Chen
I’m a product designer interested in building durable systems that serve real people well.
I’ve spent several years partnering with early-stage startups in fractional and embedded roles, helping teams navigate 0 to 1 product formation and early milestones.
I previously worked at New Relic, where I designed admin tools for a customer base that ranges from solo developers to multinational organizations and resellers.
You can find my visual work on Dribbble and the ideas I'm reading on Instapaper.
I’m based in Berkeley, California. 🌁
Case studies
Snapshots
I led design for Zest's mobile care platform for chronic skin conditions
Zest
I redesigned New Relic Docs to improve conversions
New Relic
I improved conversions on Curology's intake flow
Curology
What it's like to work with me
David
2019
Sr PD, Alation
Andrew is quick to action and puts his excellent visual design skills to work. He's highly responsive, circumspect, and iterative in his designs. During his internship, Andrew brought a wonderful vivacity to the Alation design team, diving right into new content, processes, and critiques, while always staying focused on ways for himself and the team improve. He would be a great addition to any design team.
Colin
2019
Design Lead, Alation
Andrew is an absolutely incredible designer and person. His keen visual eye and extreme user empathy make will make him invaluable wherever he lands next. His can do, optimistic attitude make him an ideal addition to any team. Highly recommend!
Shemoel
2020
Principal PD, Curology
It was a pleasure to work together with Andrew who always brought a lot of excitement for working in design and learning new things. I'm impressed by the way he was able to tackle difficult UX challenges. He always sought to learn more and contribute to the team, including a lot of work around accessibility. I was also lucky enough to watch his ability to lead important presentations and critiques – seeking momentum and knowledge sharing with small and large groups and stakeholders effectively. I would hire Andrew in a heartbeat.
Jennifer
2022
Sr PM, New Relic
I was lucky to collaborate with Andrew as my design partner on admin-focused UIs at New Relic. His style and approach to thinking through product problems were thorough and thoughtful. He is excellent at handling edge cases that helped bring clarity and speed to engineering teams. Finally, his attention to detail resulted in designs that I am proud to have helped ship. Additionally, he worked super well with engineers and fostered an incredible working relationship with high trust – I am happy to vouch for Andrew!
Kramer
2021
Sr PD Manager, New Relic
In the time he spent on my team at New Relic I witnessed Andrew excel at collaboration and delivery amidst ambiguity that would have challenged strong Lead Designers. He also demonstrated his proactive drive by seeking to improve the design system with every thoughtful interaction he designed. He’s got loads of talent and ambition and the sky is the limit!
Garrett
2022
Sr Software Engineer, New Relic
Andrew was a key designer at New Relic that reimagined many of our high-traffic UIs, taking them to the next level of usability. Fantastic designer: eager to collaborate, skilled at coming up with creative solutions to difficult UX challenges, great communicator. Very small ego and a joy to work with. Andrew is my go-to designer any time I have a difficult UX problem often resulting in me walking away from the conversation with a, "Now why didn't I think of that?"
Erin
2018
Dir of Ops, Retention Science
I've been working closely with Andrew on the redesign of our online Knowledge Base, which is an important, high traffic portal for all our Clients' educational content for our email marketing platform. I appreciated his attention to detail, the questions he asked to get a full picture of us and our clients, as well as pushing us to quantify success metrics we were expecting from the redesign. He came up with multiple visual designs for our review - he even included additional design ideas and suggestions well beyond the initial project scope. I am sure that Andrew will be an asset to any team in the future!
Rachel
2023
VP Clinical, Zest
I had the pleasure of working alongside Andrew at a 0-to-1 tele-health start up for 6 months. He cares deeply about the customer journey and designing useful (&fun!) experiences. Instrumental in quickly turning around a beautiful pitch deck for potential partnership. His designs are elegant and effective. Great teammate and an asset to any start up!
Marty
2023
CEO, Anomaly
I had an opportunity to work with Andrew on a contract basis while iterating on some of the design concept for Anomaly. We worked with Andrew as a Senior Product Designer but found that he had a spike in product - particularly around communicating with customers and asking the right questions. Andrew also showed strong business acumen in his ability to grok a fairly complex domain quickly. I think Andrew would be a great addition to any team, particularly in a start-up capacity.
Lauren
2025
CTO, Ampersand
Andrew worked with us to turn an ambiguous product vision into tangible mockups and prototypes that we were able to test with customers, and eventually raise a seed round for. Andrew has a keen product sense, even for a highly technical product like ours - he’s great at asking the right questions and diving deep into defining user journeys and sorting through edge cases. Andrew also communicates well, is skilled at estimating work, and readily incorporates feedback. He’d be a great asset for any founding teams navigating the 0-to-1 stage.